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In a significant move towards modernization, Agenzia delle Dogane e dei Monopoli (ADM) has updated its administrative rules for the digitalization of concessions in the regulated gaming sector. At the forefront of this transformation is Intesa Group's Digital Transaction Management platform, Intesa Sign.

Intesa Sign is a complete Digital Transaction Management (DTM) platform designed to facilitate the digitalization and regulatory compliance of physical gaming point concession processes. The platform offers a fully electronic, legally valid handling of documents and signatures, addressing the need for modernization in the traditional, paper-based concession processes.

Key aspects of how Intesa Sign supports this transformation include:

1. **Qualified Electronic Signatures and Seals (QES and QES Seal):** Intesa Sign integrates Qualified Electronic Signature and Seal services, ensuring legally recognized digital signatures compliant with EU eIDAS regulations. This guarantees that digital documents have the same legal validity and enforceability as their physical counterparts.

2. **Seamless Digitalization of Concession Processes:** By replacing physical paperwork with electronic documents that can be signed and sealed digitally, Intesa Sign streamlines the concession workflow for gaming points. This reduces processing times, minimizes errors, and facilitates secure storage and easy retrieval of contracts and permits.

3. **Compliance with Regulatory Frameworks:** The platform’s compliance with European standards for digital identity and trust services ensures full alignment with ADM regulations governing gaming concessions, thereby meeting both national and EU-level legal requirements for authentication, document integrity, and auditability.

4. **Cross-Border and Multi-Channel Capabilities:** The solution supports interoperable digital identities, allowing authorized parties to sign documents from various devices and locations, thus simplifying collaboration between operators, regulators, and concession holders.

With Intesa Sign, the process of opening or renewing a gaming point becomes faster, more flexible, and fully digital. The automation of the signature process with a qualified (QES) or advanced (AES) electronic signature allows for reduced operational times and costs, signing documents from anywhere at any time, avoiding errors, delays, or manual steps, and maintaining full legal validity.

Moreover, by relying on compliant solutions like Intesa Sign, large gaming operators can protect their businesses, reduce legal risks, and simplify any controls or audits by authorities. Signed documents must be archived in compliance with the law for the duration prescribed.

In essence, Intesa Sign elevates the physical concession process into a secure, legally compliant digital workflow, enabling the gaming sector to meet ADM's tender requirements for efficiency, transparency, and regulatory adherence by leveraging advanced digital trust services and electronic signature technologies. Intesa plays a role in the digital identity, signature, and preservation in an integrated ecosystem for the gaming sector.

1. The digitalization of concession processes in the regulated gaming sector, spearheaded by Intesa Group's Digital Transaction Management platform Intesa Sign, is aligning with the finance and business sectors, particularly the fintech and technology industries, by integrating Qualified Electronic Signature and Seal services, ensuring compliance with EU eIDAS regulations.
2. In this transformation, Intesa Sign offers a solution that addresses the traditional, paper-based concession processes, offering a fully electronic, legally valid handling of documents and signatures, promoting modernization and streamlining the concession workflow for gaming points.
3. By ensuring compliance with European standards for digital identity and trust services, Intesa Sign meets the regulatory frameworks, particularly ADM regulations governing gaming concessions, thereby minimizing legal risks and simplifying any controls or audits by authorities for the finance and business sectors operating in the gaming industry.

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