Optimum Introduces Fresh Connectivity, Cybersecurity, and Device Compatibility Services
Scooping the Latest from Optimum: Introducing a Troika of Innovative Solutions
Optimum, the renowned service provider, gave digital enthusiasts a jolt of excitement with the unveiling of a triad of new offerings last Thursday! Let's delve into these game-changers, tailored to improve in-home internet connectivity, beef up cybersecurity for businesses, and elevate customer support for connected and entertainment devices.
Emblazoned with a title that speaks volumes, Luciano Ramos, the Mastermind behind Optimum's Product and Technology, expressed, "We're stoked to introduce these pioneering solutions that address the changing demands of both our residential and business patrons." Whether it's nailing that Zoom meeting with pixel-perfect clarity or securing your small business empire from lurking cyber threats – Optimum's got your back!
Say Goodbye to Dead Zones: Whole Home Wi-Fi
For a mere $10 per month, Optimum brings Whole Home Wi-Fi to your abode – a service that promises eliminating dead zones and dropped signals, ensuring seamless internet coverage across every corner of your home. The magic trick? Up to three Wi-Fi extenders positioned strategically to maintain consistency and zero disruption. Plus, throw in a couple of free service visits and you're all set!
Optimum isn't stopping there – this is just the first in a series of planned Wi-Fi advancements due to be unleashed this year! But for now, let's focus on the present and enjoy the superior connectivity at our fingertips.
Cybersecurity for SMBs: The Optimum Edge
National Small Business Week and Month just got a whole lot more secure! Optimum enters the fray with two novel cybersecurity solutions designed to safeguard SMBs in response to the ever-growing digital threats.
Optimum Business Secure Fiber Internet: If you're cruising Optimum's Business Fiber Internet, you'll relish the inclusion of built-in cybersecurityry – it's like traveling first class with all the perks! Feast your eyes on 24/7 protection against pesky DDoS attacks and DNS Security to ensure safe browsing and website integrity.
Up for some extra security? Step up to Optimum Business Secure Internet Plus for just $20 per month. This cloud-based solution offers a smorgasbord of features, including customizable protections, flexible web filtering, personalized network settings, and real-time threat insights.
These new additions further bolster Optimum's extensive Business Services arsenal, which includes the recently released Business Connection Backup, PRO WiFi, Hosted Voice, and Mobile for Business.
Total Care: Priority Support for Connected Lifestyles
To address the increasing complexities of managing a slew of smart and entertainment technologies, Optimum is rolling out three Total Care service tiers, aptly named:
- Total Care ($15/month): Bringing tech support to your fingertips, this plan includes waived truck roll fees, premium remote tech support, and priority call queue access.
- Total Care Plus ($20/month): Flip the 'Plus' switch, and you'll gain coverage for eligible home entertainment devices, perk-up the protection of select portable devices, unlock in-store repair access at over 700 UBreakiFix locations, and glean a reduced rate for one annual smart home installation.
- Total Care Max ($30/month): This premium tier encompasses everything in Total Care Plus, punctuated by expanded coverage for all connected home devices and two annual smart home installation discounts.
Optimum's fresh approach underscores its dedication to affordability, bolstering its reputation as the go-to provider for nurturing real-life connections in the digital age, turning Optimum into the community's favored connectivity provider – that's a load of ways to say Optimum's got your back!
Enrichment Insights
- Overall: Optimum's new Whole Home Wi-Fi, Business Cybersecurity solutions, and Total Care customer support plans boast advanced features like enhanced coverage, cybersecurity protections, and tiered support structure tailored to meet growing device ecosystems in both households and businesses.
- Whole Home Wi-Fi: This cost-effective service is designed to eliminate dead zones and dropped signals within the home, ensuring reliable and consistent internet connectivity for an increasing number of connected devices.
- Business Cybersecurity Solutions: Optimum infuses its Business Fiber Internet with built-in cybersecurity protections against DDoS attacks and provides DNS Security. Business customers can upgrade to Optimum Business Secure Internet Plus, a cloud-based solution with enhanced security features.
- Total Care Customer Support Plans: This tiered support system aims to simplify customer support for a growing number of smart and entertainment technologies by offering various services designed to accommodate device ecosystems.
- Optimum's Whole Home Wi-Fi service, intended for $10 per month, aims to eliminate dead zones and provide consistent internet coverage across homes using strategically positioned Wi-Fi extenders.
- Optimum Business Secure Fiber Internet, now included in their Business Fiber Internet, provides built-in safeguards against DDoS attacks and DNS Security, enhancing cybersecurity for businesses.
- Optimum's Total Care service offers a range of tiered support plans to cater to home and entertainment device complexities, providing tech support, priority call queue access, and additional features like device protection and smart home installation discounts.
