New Bureaucracy Reporting Portal Launched to Streamline Processes and Address Citizen Concerns
Federal Minister Karsten Wildberger (CDU) has launched a new bureaucracy reporting portal, aiming to streamline administrative processes and address citizen concerns. The portal is part of the modernization agenda spearheaded by State Secretary Philipp Amthor (CDU) and is expected to be fully operational by the end of 2023.
The portal, developed and operated by the Federal Ministry for Digital and State Modernization, allows citizens to share their experiences, pain points, and suggestions regarding bureaucracy. It will provide feedback to users on the progress made in addressing their reported issues. Karsten Wildberger, who tested the second version of the portal, is working to make it more user-friendly and is exploring the incorporation of artificial intelligence.
Citizens are encouraged to actively participate in reprioritizing and implementing solutions through the portal. While not all reported issues can be addressed, the ministry will set priorities based on citizen feedback. The portal aims to understand what frustrates people and what doesn't work, with the goal of developing solutions based on citizen input.
The bureaucracy reporting portal is set to be fully operational by the end of 2023 or early 2024. Citizens are invited to use the platform to voice their concerns and contribute to the modernization of administrative processes. The ministry, led by Karsten Wildberger, is committed to using this feedback to improve bureaucracy and make it more responsive to citizens' needs.
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