MTS Web Services is currently working on the creation of an advanced artificial intelligence entity
By 2027, Russian companies across various sectors are expected to experience a significant expansion in the use of AI agents, with a potential penetration of up to 50%. This forecast, according to MWS, suggests a promising future for AI integration in the country.
The MWS Agent system, currently under testing, demonstrates versatility in its ability to perform tasks such as code generation, logical reasoning, and web research. This modular approach ensures high accuracy of solutions and scalability for implementation in various business scenarios.
The IT sector is expected to deepen AI integration, particularly in software development, automation, and customer service support. Retail companies will also see growth in the use of AI for personalized marketing, inventory automation, and customer support, aligning with the current highest adoption rate.
In transportation and logistics, AI-driven security, monitoring, and operational management systems, as piloted in airports, will likely expand to broader logistics and freight management applications. The oil refining and mining sectors, while data on current AI adoption is limited, are expected to optimize maintenance, process control, and safety monitoring by 2027.
AI adoption is generally expected to increase for precision farming and supply chain management in the agriculture sector, following global patterns of AI integration in agriculture.
Currently, about 6% of Russian organizations use AI technology, with the highest adoption in retail and wholesale trade, followed by higher education and the information and communications sector. AI agents are already actively being implemented in IT, agriculture, mining, transportation, and logistics, with growing interest in the technology in retail and oil refining.
Andrei Rybinets, Director of Artificial Intelligence at Avito, has stated that their generative AI integration strategy is designed with a positive ROI in mind, and by 2028, they plan to invest around 12 billion rubles in generative AI technologies and generate over 21 billion rubles in revenue from their use.
Pavel Voronin, General Director of MTS Web Services, commented that AI agents are a source of sustainable growth for companies, helping to optimize costs, increase revenue by transforming the customer experience, and lighten the workload for employees. MTS Web Services expects to generate revenue from the use of the MWS Agent system by customizing it for external clients.
The MWS Agent system is designed to adapt and adjust its behavior as needed, operating without human intervention and capable of performing a variety of tasks independently, including financial analysis and trip planning. The system is an architectural approach for a wide range of tasks in different fields.
By 2028, MTS Web Services plans to invest significantly in generative AI technologies, demonstrating a commitment to the advancement of the technology. The first product launches using GenAI in 2024 have already secured 670 million rubles in annual revenue. Unlike LLM models, an agent can understand the context of a task, make decisions based on current data, and take actions in the interface.
In summary, by 2027, Russian companies in IT, retail, transportation, logistics, and oil refining will have broadly adopted AI agents to automate routine tasks, enhance security, and optimize operations, with growing but still emerging use in agriculture and mining. Current evidence shows a strong momentum that points toward further AI proliferation across these sectors over the next two years.
The MWS Agent system, currently under testing, is not only demonstrating versatility in tasks such as code generation, logical reasoning, and web research, but it also showcases the potential of technology in financial analysis and trip planning – areas where artificial-intelligence integration is expected to expand in various Russian sectors.
The growing interest in AI agents among Russian companies, particularly in IT, retail, transportation, logistics, and oil refining, suggests that artificial-intelligence will significantly impact multiple business scenarios and help businesses optimize costs, increase revenue, and lighten the workload for employees, as stated by Pavel Voronin, General Director of MTS Web Services.
