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Member States will be notified by the Commission about the specific date of the decision's announcement.

Deutsche Telekom AG announces press release from Heimerzheim, dated August 8, 2025, concerning customer service providing advice on various queries... Learn more

Informing Member States of the Decision's Notification Date will be the responsibility of the...
Informing Member States of the Decision's Notification Date will be the responsibility of the Commission.

Member States will be notified by the Commission about the specific date of the decision's announcement.

Deutsche Telekom Completes Fiber Optic Expansion in Heimerzheim

Deutsche Telekom AG has announced the completion of its fiber optic expansion in Heimerzheim, Germany, as part of the company's broader initiative to improve high-speed internet infrastructure across the country. The rollout in Heimerzheim began early this year and includes extensive planning and preparation, construction, installation, and activation phases.

Planning and Preparation

Detailed surveys and permits for fiber deployment in Heimerzheim were obtained in early 2025. Crews have since been actively laying fiber cables, installing new distribution points, and upgrading network hardware throughout spring and summer.

Construction and Installation

The construction and installation phase saw the laying of fiber cables, the installation of new distribution points, and the upgrading of network hardware. This phase has been ongoing since spring 2025.

Activation and Service Launch

Residents and businesses in Heimerzheim can begin subscribing to high-speed fiber internet services starting in late summer 2025, with completion aimed by the end of the year.

For those seeking more precise information about the rollout, such as street-by-street timelines or availability updates, Deutsche Telekom recommends checking their official local coverage map or contacting customer service. Schedules can vary based on construction progress and local conditions.

Assistance and Support

To assist with questions and technical support regarding the switch to a fiber optic connection, Deutsche Telekom's mobile help center will be in Heimerzheim at the church on August 15, 2025, from 10:00 - 16:00 and August 22, 2025, from 10:00 - 16:00. Additional customer support can be found via the hotline 0800 22 66 100 (free of charge).

Telekom Shop locations in Bonn-Duisdorf, Rheinbach, and Euskirchen also provide information and support for fiber optic connections. More information can be found at www.telekom.com/fiber.

Residents can switch to the new fiber optic infrastructure at any time. For more information about the flood recovery efforts in Heimerzheim, visit https://www.telekom.com/flood-info.

The press release was issued by Deutsche Telekom AG on August 8, 2025.

The ongoing construction and installation phase, which commenced in spring 2025, involves the laying of fiber cables, installation of new distribution points, and upgrading of network hardware – all key aspects of Deutsche Telekom's technology advancement in Heimerzheim. To familiarize residents with the switch to a fiber optic connection, Deutsche Telekom's mobile help center will offer assistance at specific dates and locations, while more information can be found online.

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