Interview Questions for Dan Keyserling, COO at Jigsaw
Jigsaw, a technology company owned by Alphabet Inc., is making strides in the field of cybersecurity and online safety. Its innovative solutions are being utilised by publishers, platforms, and political organisations worldwide to combat cyber threats and online harassment.
One of Jigsaw's key offerings is Perspective, a machine learning technology designed to help human moderators review comments more efficiently on various platforms. By enabling platforms to re-open comment sections and create spaces for people to exchange ideas and engage with each other, Perspective has played a crucial role in fostering open discussions and promoting free speech.
In addition to Perspective, Jigsaw offers a suite of free tools named Protect Your Election. These tools are designed to defend political organisations worldwide against Internet attacks such as phishing, hacking, and DDoS attacks. Jigsaw's commitment to democratic processes extends beyond offering these tools, as it has provided training in countries like Ukraine, Venezuela, and Kenya to help political parties understand and utilise Protect Your Election for cybersecurity protection.
Jigsaw's focus is not limited to current technologies. The company is also preparing for the future, with a keen interest in emerging technologies like AI-driven disinformation and novel cyber-attack vectors. By enhancing predictive security and automated defenses, Jigsaw aims to tackle these future challenges effectively.
Another area of concern for Jigsaw is the role of technology in the recruitment process for violent extremist organisations. The company's Redirect Method is designed to counter this issue, working to steer individuals away from extremist content and towards more positive and constructive online resources.
Jigsaw also prioritises addressing global security challenges where technology is at the core of the problem, such as disinformation. To combat this, Jigsaw offers tools like Outline, which helps people create virtual private networks (VPNs) as a protection against censorship and surveillance.
A significant concern in the digital world is DNS manipulation attacks, such as DNS poisoning. In such attacks, an entity intercepts a connection with the DNS, making certain websites inaccessible. Jigsaw's Intra safeguards individuals from such attacks, and the company has witnessed DNS poisoning in countries like Venezuela.
To further protect news organisations and human rights groups, Jigsaw offers free protection against DDoS attacks through Project Shield. This initiative underscores Jigsaw's mission to understand how technology can resolve geopolitical issues and identify opportunities to address them.
As new issues evolve over time, Jigsaw's approach to global security challenges adapts accordingly. Political campaigns globally are recognising the importance of these tools for addressing cyber threats, and Jigsaw continues to lead the way in the fight against online harassment, disinformation, and cyber attacks.
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