If You're Utilizing an Outdated Samsung Galaxy Device, Swiftly Disable Automatic Updates.
If you're using an older Samsung Galaxy model, it might be wise to hold off on any updates for now, especially if auto updates are enabled. According to 9to5Mac, in collaboration with Engadget, Samsung is distributing an update to its older Galaxy lineup, resulting in numerous devices malfunctioning. The only known fix seems to be a factory reset, which erases all stored data.
9to5Mac suggests that the problem might not be a system-wide issue but a specific SmartThings Framework update. This update reportedly disrupts the boot loop during installation and prevents the phones from turning on. The issue was first noticed on Reddit, where many users reported experiencing troubles.
Affected devices include the Galaxy S10 series (S10, S10+, S10e, S10 Lite, S10 5G) and the Galaxy Note 10 series (Note 10, Note 10+, Note 10 5G). Some users are also encountering issues on the Samsung Galaxy M51 and Galaxy A90. The problem isn't confined to a single region, with users from countries such as Korea, the US, Singapore, Australia, Belgium, France, Indonesia, the Philippines, and Germany reporting the issue.
However, the same Reddit thread now includes an update stating, "The update has been replaced with a new one, so further phones should not be affected." Nonetheless, it's advised to disable auto updates temporarily. Additionally, it's recommended to back up all your data as a precaution. To disable auto updates, access the Settings app, navigate to "Apps," select "Galaxy Store," click "Galaxy Store settings," and then set "Auto update apps" to "Never."
If your device unfortunately becomes inoperable, it's best to seek professional assistance. Apparently, Samsung Service Centers can handle this issue without inflicting the data loss that would occur from a self-performed factory reset.
If you need to restore your device immediately and are willing to endure the data loss, follow these steps:
- On the Galaxy S10 Series, press and hold the Bixby and volume up buttons, then long-press the power button and release when you see a Samsung logo on your screen.
- On the Galaxy Note 10 Series, press and hold the power and volume up buttons simultaneously.
By following these steps, you'll put your phones in recovery mode. Then, use the volume buttons to navigate to "Wipe data," and use the power button to confirm the selection. Confirm the reset, then click on "Reboot system now."
The technology-related issue with Samsung devices, including the Galaxy S10 series and Galaxy Note 10 series, might extend into the tech-driven future, affecting users in various countries. To prevent any potential issues, it's wise to temporarily disable auto updates on your Galaxy Store app.
