Double the consequences for errors made.
Starting August 1, 2025, Russian users of the Sberbank Online mobile app can expect a more efficient and secure experience when making utility bill payments. PrimPress reports that these changes aim to enhance the security of transactions, particularly focusing on protecting clients from fraud involving fake receipts and QR codes.
One of the key improvements is the simplification of the payment process. Users will no longer need to manually enter complex account details, as the app will automatically fill in necessary information to ensure accurate and prompt payments. This update is expected to significantly increase convenience, addressing common challenges faced by pensioners and individuals with busy schedules who require an error-free payment option.
In addition to streamlining the payment process, the changes will also make utility bill payments more transparent. The "Home" section on Sberbank Online will now display all charges for the user's apartment automatically, allowing users to easily monitor their expenses. Users can also pay bills instantly from their phone on Sberbank Online.
However, it's important to note that these changes may cause some inconvenience, as users may need to adapt to the new procedures for paying utility bills. Starting August 1, the method of finding and paying utility bills through the Sberbank Online mobile app by simply typing the name of the managing company or utility service will no longer be available. Instead, payments can only be made using official data related to the user's address on Sberbank Online, minimizing the risk of losing funds or transferring money to fraudsters.
Despite these changes, users can still search for service providers through the "Payments" catalog on Sberbank Online using either the service's details or by address through the "Home" section. The history of past transactions is preserved in the "Recently Paid" section with automatic data completion for easy reference.
Furthermore, Sberbank Online users can take advantage of the auto-payment service, which processes payments automatically upon receipt of an electronic or paper bill. Notifications received through Sberbank Online cannot be tampered with, ensuring users are always informed about their payments.
These updates are part of Sberbank's ongoing efforts to improve the security and convenience of transactions for its users. By providing a quick, accurate, and user-friendly utility payment process, Sberbank aims to cater to the needs of pensioners and busy individuals, making their lives easier and more efficient.
Personal-finance management within Sberbank Online is set to become more advanced with the incorporation of technology, starting August 1, 2025. This evolution will facilitate the payment of utility bills, offering a simplified process that effectively store users' personal-finance data.