Customer Refund Schedule: Resuming Daily Returns Process
Disconnected Vibrations: A Nationwide Headache for Millions of SFR Users
Imagine finding yourself almost entirely disconnected from the world, leaving you stuck and helpless. Sidestepping the realm of mystery, let's dive into a reality faced by millions of SFR subscribers across France. Instead of browsing the web, making phone calls, or sharing connectivity with your computer, you're scrambling for solutions. A frustrated doctor, an SFR customer, aptly summed it up, "I'm really stuck. This has a massive impact on my daily life."
Cripped Network: SFR and La Poste Mobile at a Standstill
More than 20 million subscribers, plus 2.4 million La Poste Mobile users, are thrown into a whirlpool of uncertainty. SFR confirmed the severe malfunctions crippling their mobile network, resulting in random disconnections for their customers across the country.
Social media echoed the undercurrent of impatience as subscribers grappled with the unexpected situation. The extent of the financial losses is still underestimated, but it's clear that the costs could pile up steeply.
Robust Network Disarray
The root cause of this upheaval was a technical incident stumbling SFR's network. SFR reported the issue, a problem crippling their network, to France 2. Unsurprisingly, La Poste Mobile, which leans on the same infrastructure, found itself entangled in the outage.
Difficulties in communication and sending texts ravaged SFR subscribers. Customers were counseled to claim compensation for the disruptions, suggesting that the outage had a profound impact on SFR's services.
The network tug-of-war continues
As of June 17, 2025, signs of the outage's demise were unclear. 140 service-related incidents, across different platforms, were reported on that day. However, the number of mobile-specific incidents remained low, compared to internet and TV struggles, hinting at a partial restoration or reduced impact in certain territories.
Stay tuned for updates on this evolving situation, as the race to rekindle the network continues.
Amidst the chaos, SFR subscribers, numbering more than 20 million, and 2.4 million La Poste Mobile users found themselves relying on French technology less and less, as they grappled with the crippled mobile network.
In the technological tug-of-war, SFR's network,, a key player in the realm of French technology, struggled to regain stability, leaving millions of users waiting for a solutions.
