Chat Transcript: Discussion with Sanjay Rakshit, Vice President of AI and Analytics, on Poppulo's Multi-Channel Employee Communication System
In the rapidly evolving world of technology, Poppulo is making waves by integrating Artificial Intelligence (AI) as a core feature in its employee communication platform. The Dublin-based company, led by Vice President of Technology, Analytics & AI, Sanjay Rakshit, is redefining how communication is deployed, turning raw data into meaningful, personalized guidance.
Unlike traditional chatbots, Poppulo's AI Agents operate autonomously, using data to pursue goals without needing constant input. They continuously learn from data such as sentiment and feedback, eliminating noise by prioritizing what's most important for each employee. This allows communicators to focus on delivering the right message effectively.
Sanjay Rakshit, with two decades of experience in building and scaling deep tech organizations, is at the helm of this AI revolution. His focus is on solving real customer problems through AI products, contributing to Poppulo's mission to provide data-driven insights and AI-powered automation to HR, IT, and communication teams.
The AI Agents are part of the broader Poppulo AI suite, which includes tools for content creation, translation, analytics, and best practice guidance. They are designed to automate and optimize every stage of the communications lifecycle. For instance, they deliver real-time recommendations, auto-generated drafts, and smart targeting, freeing communicators from manual, time-consuming work.
Moreover, the AI Agents are expected to become more predictive and context-aware, responding to real-time inputs and anticipating organizational communication needs. They will focus on refining support for leadership communications, change initiatives, and crisis response, empowering smarter, faster, and more impactful communications.
Poppulo's AI solution set incorporates employees' communication preferences, behaviours, and attributes for strategic guidance. Integration with more enterprise systems will expand the reach of AI Agents, enabling seamless coordination across departments. The shift towards AI promises to deliver real business value at every stage, transforming employee communications from a mundane task into a strategic advantage.
However, Poppulo's commitment to AI doesn't stop at innovation. The company aims to lead with AI that is not just innovative but sustainable, ensuring relevance, trust, and long-term value within secure, well-governed environments. This approach reflects Sanjay Rakshit's vision of practical applications of AI to improve business communication outcomes, a vision that is driving Poppulo's mission to redefine organizational communications.
Poppulo's AI Agents, being a core feature in its employee communication platform, operate autonomously and learn from data, eliminating noise by prioritizing what's most important for each employee, allowing communicators to focus more on delivering the right message effectively. Sanjay Rakshit, Vice President of Technology, Analytics & AI at Poppulo, is leveraging two decades of deep tech experience to solve real customer problems through AI products, contributing to Poppulo's mission of providing data-driven insights and AI-powered automation to HR, IT, and communication teams.
