BBVA Strengthens Collaboration with Google Cloud for Enhanced AI Innovation
BBVA, a global banking institution with over 100,000 employees, is significantly advancing its digital transformation and AI adoption by deploying Google Workspace integrated with Google’s Gemini AI across its entire workforce. This initiative is a cornerstone of BBVA’s enterprise-wide AI strategy aimed at boosting productivity, automating routine tasks, and fostering innovation throughout the organization.
### Role of Google Workspace with Gemini in BBVA's Digital Transformation
Google Workspace with Gemini enables BBVA employees to access generative AI tools embedded in familiar productivity applications such as Gmail, Google Docs, Google Sheets, and Google Slides. This integration helps automate and enhance tasks like email management, content creation, data analysis, and presentation generation, transitioning BBVA from AI experimentation to full-scale implementation.
Early results reveal that employees save about 3 hours per week by automating repetitive work such as summarizing documents, generating reports, drafting content, and creating meeting notes. This improvement is expected to double within the next 12 months, reflecting the scalable impact of AI on operational efficiency.
Gemini’s AI capabilities assist in summarizing, drafting, searching across emails, chats, and files, and improving collaboration in real-time meetings. Additional tools like the standalone Gemini app and AI-powered NotebookLM are used for research, writing, and generating complex reports, benefiting both technical and business teams.
### Capabilities Enabled by Google Workspace with Gemini
| Capability | Description | |----------------------------------|-----------------------------------------------------------------------------------| | **Gemini-powered Gmail** | Smarter email management and automation | | **AI-enhanced Docs** | Automated content creation, drafting, and editing | | **Smart Sheets** | AI-driven data analysis and reporting | | **Intelligent Slides** | Automated generation of presentations | | **Standalone Gemini app** | Handling complex queries and research tasks | | **NotebookLM** | AI assistant for research, writing, and note-taking | | **Real-time audio analysis** | Quickly generating audio briefings from calls or meetings |
### Strategic Impact
The Gemini-enhanced Google Workspace empowers BBVA’s workforce to focus more on strategic and customer-centric activities rather than routine tasks. The initiative reflects BBVA’s long-term vision to enhance human capabilities with AI, fostering innovation while maintaining high security standards during this technological transformation.
Beyond internal productivity, BBVA plans to extend AI integration to customer-facing applications, further leveraging Google Cloud’s AI tools to innovate customer experiences and service delivery.
Juan Ortigosa, Global Head of Workplace at BBVA, states that BBVA transformed the way they work with Google Workspace more than ten years ago. The deployment of Gemini with Workspace, according to Isaac Hernandez, Country Manager Iberia, Google Cloud, will further empower BBVA's teams and redefine the future of banking. Isaac Hernandez emphasizes the transformative power of generative AI in the enterprise.
Elena Alfaro, Global Head of AI Adoption at BBVA, anticipates that Gemini with Workspace will simplify tasks and boost productivity and innovation of BBVA's teams. Access to Google Workspace with Gemini, the Gemini app, and NotebookLM will be granted to employees who have completed internal training programs.
In summary, Google Workspace with Gemini plays a pivotal role in BBVA’s digital transformation by embedding advanced AI seamlessly into daily workflows, accelerating productivity gains, enabling smarter collaboration, and underpinning a responsible AI adoption culture across the global banking institution.
Technology integration, specifically Google Workspace with Google's Gemini AI, is being employed by BBVA to automate and enhance tasks for its workforce, leading to productivity increases. This transformation allows employees to save approximately 3 hours per week, a figure projected to double within the next year.
Artificial intelligence capabilities of Gemini, such as document summarization, content drafting, real-time email analysis, and AI-powered research tools, are empowering BBVA's employees to focus more on strategic and customer-centric activities rather than routine tasks. This initiative is part of BBVA's long-term vision to leverage AI to enhance human capabilities, foster innovation, and maintain high security standards during their technological transformation.
