Exciting News for SysAid: AI Winner of the Year at the 2025 Globee Awards
AI Pioneer SysAid Secures AI Company of the Year Title at the 2025 Globee® Awards, Recognizing Outstanding Achievements in Artificial Intelligence
SysAid, the pioneer in Enterprise and IT Service Management solutions, has snatched the title of Company of the Year in the 2025 Globee® Awards for Artificial Intelligence – one of the world's most prestigious data-driven business awards programs. This accolade shines a spotlight on SysAid's tireless efforts to push the boundaries of AI and revolutionize the way organizations approach IT operations.
"Hell yes, we did it! This Globee® Awards win is a monumental moment for our brilliant SysAid team," said Avi Kedmi, the proud CEO at SysAid. "We're spearheading the agentic AI uprising, empowering organizations to revolutionize their IT game with our superior AI Agents. These smart ITSM operators automate complex workflows, manage routine tasks, and proactively enhance efficiency."
SysAid's disruptive secret weapon? An easy-to-use, no-code AI Agent Builder, letting IT teams seamlessly create and tailor AI Agents without a single line of code. This game-changer puts AI powers firmly in the hands of IT pros, allowing them to innovate at lightning speed and amplify their impact – all without breaking a sweat!
The Globee® Awards for Artificial Intelligence recognize organizations, products, and teams at the forefront of AI innovation. From cutting-edge AI models and intelligent automation to transformative use cases across healthcare, finance, security, and more, these awards shine a light on the game-changers making waves in the AI sphere.
"The 2025 winners embody the forward-thinking mindset needed to excel in AI today," said San Madan, President of the Globee® Awards. "With over 2,995 professionals worldwide participating in data-driven evaluations, this recognition truly reflects industry-wide esteem and validation."
The Globee® Awards coped with a whopping 907 nominations, amassing over 383,000 total scores from industry experts. The impressive level of participation underscores the credibility and rigor of their data-driven evaluation process, ensuring fair, thorough, and top-notch assessments.
About SysAid: SysAid is all about setting organizations free, putting AI to work for them and their people. Based on a robust ITSM platform, SysAid's Agentic AI adds a powerful operational layer to IT, automating repeating tasks and liberating teams from reactivity. AI Agents spring into action, allowing IT pros to focus only when truly necessary – paving the way for emphasis on optimization, innovation, and strategic challenges. Going live takes weeks with quick onboarding and no drawn-out migrations. SysAid's AI is developed specifically for IT, delivering rock-solid security and governance, along with award-winning support to ensure long-term success.
With over 5,000 customers, SysAid partners with organizations from small businesses to Fortune 500 titans across 140 countries. For more information, check out www.sysaid.com.
About the Globee® Awards The Globee® Awards present recognition in ten programs and competitions, including the Globee® Awards for Achievement, Globee® Awards for Artificial Intelligence, Globee® Awards for Business, Globee® Awards for Excellence, Globee® Awards for Cybersecurity, Globee® Awards for Disruptors, Globee® Awards for Impact, Globee® Awards for Innovation (also known as Golden Bridge Awards®), Globee® Awards for Leadership, and the Globee® Awards for Technology. To learn more about the Globee Awards, visit https://globeeawards.com.
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As for the enrichment data, here's a peek at SysAid's innovative AI solution, SysAid Copilot:
Overview of SysAid Copilot:
- AI-Powered Chatbot: Copilot integrates AI chatbots to manage customer inquiries round-the-clock, automating the creation and resolution of service tickets. It's equipped with multilingual support, making it accessible globally[1][5].
- Intelligent Ticket Management: The platform includes smart ticket categorization, automating ticket organization and routing based on content. This streamlined process reduces response times and boosts operational efficiency[5].
- Data Integration: Copilot leverages a "Data Pool" customizable to include everything from previous tickets, knowledge base articles, and internal documents to public sources. This ensures that AI chatbots provide pertinent and accurate answers, raising user satisfaction[1][5].
- Customization and Monitoring: The solution offers customizable guardrails and usage policies to control AI usage within organizations. It also features a dedicated monitoring dashboard to track AI interactions and their effectiveness, allowing for continued improvement[1].
SysAid Copilot's game-changing features and potential help streamline IT service management processes. But specific details about the Globee Awards are not provided in the search results.
- The SysAid team's innovative AI solution, SysAid Copilot, has several features that harness the power of artificial intelligence, such as an AI-powered chatbot, intelligent ticket management, and customization options.
- The Globee Awards for Artificial Intelligence, one of the world's most prestigious data-driven business awards programs, recognized organizations, products, and teams at the forefront of AI innovation, including SysAid, for their groundbreaking work in areas like security, technology, and news.
